Brutally Honest Review — Roseate House, Aerocity, Delhi
Image Credits: Roseate House
Quick Verdict
Roseate House is beautiful, ambitious, and occasionally frustrating. It tries to be a luxury urban oasis — with design, sustainability, and wellness at its heart — but its execution doesn’t always match its lofty promises. It’s great for style and serenity, less consistent for pure five-star polish.
What Works Really Well
- Stunning Design & Ambiance
- The hotel feels more like a tranquil resort than a typical Aerocity business property. Guests frequently mention the lush greenery, water features, and serene landscapes. MakeMyTrip
- Its architecture is a major draw — monolithic sculptures, calming water bodies, and a layout that feels thoughtfully curated. Tripexpert MakeMyTrip
- Sustainability Credentials
- Roseate goes heavy on sustainability. Their farm produces organic vegetables, and they follow a farm-to-table philosophy. roseatehotels.com
- They compost food waste and repurpose vegetable peelings — not just doing green for show, but in practice. gmraerocity.com
- The hotel has LEED Gold certification — not just fluff. roseatehotels.com
- Excellent Amenities & Wellness
- There’s a rooftop infinity pool (Tara) that many guests praise as peaceful and beautifully designed. MakeMyTrip
- The Aheli Spa is well regarded: multiple therapy rooms, natural products, and a strong reputation among reviewers. roseatehotels.com
- Unique & fun feature: an in-house boutique cinema hall (“Upstage”) that gives the property a creative, boutique-resort feel. roseatehotels.com
- Service Strengths
- Many guests rave about genuinely warm, courteous staff. MakeMyTrip
- For some, the hotel feels like a peaceful retreat: as one Redditor put it: “The only ‘Resort’ in Delhi NCR … the service was excellent … such a bad hotel lmao” — meaning: amazing look, but service wobbles. Reddit
- On special occasions, they do go above and beyond — upgrades, cake, flowers, personal touches. Reddit
Where It Falls Short (Yes, There Are Problems)
- Value vs. Cost
- Several guests argue that for the price tag (this is not a budget stay), the experience doesn’t always feel like true five-star luxury. Wanderlog
- Problems like poor room maintenance, occasional damp smells, or design flaws have been called out: One guest complained that the first assigned room “had a stale, shut-in smell … the door lock literally came loose in my hand.” Wanderlog
- Another described the ‘extra bed’ situation as ridiculous — folding plywood, rock-hard mattress — not acceptable for their rate. Trip.com
- Check-in / Front Desk Friction
- Some guests report sloppy check-in experiences. On Trip.com, one reviewer said there was no room available despite a confirmed reservation, and they felt treated as though the staff was just doing them a favor. Trip.com
- Key cards apparently are a recurring issue: “many times cards didn’t work” according to another guest. Trip.com
- Public Areas & Feel
- According to a Hotels.com reviewer, while the spa is excellent, the hotel feels dark, heavy, and more corporate than “relaxing resort.” hotels
- Some design choices seem to trade warmth for style. It looks very polished, but for some, lacks the cozy, comforting feel you’d hope for in a luxury stay. hotels
- Food = Mixed Bag
- While there are multiple dining options (DEL bistro, Kheer for Indian, rooftop lounge Tara, a patisserie), not everyone’s thrilled. MyTrip reviews say food is decent but not uniformly excellent. MakeMyTrip
- According to Justdial, one of the hotel restaurants (DEL) is liked for variety, but some feel certain “amenities” fall below expectations. Justdial
- Consistency under Pressure
- A few guests hint that service reliability drops when the hotel is full or busy. There are reports of slow room-service or lack of responsiveness in sticky situations. Wanderlog
- Cleanliness and maintenance complaints are not rare: a guest on Travelocity said, “nothing is actually getting cleaned … the smell in the room is terrible.” travelocity
My Take (As a 5-Star Reviewer)
Score: 3.8 / 5
Why that score:
- + It’s visually and conceptually very strong. The design, sustainability, spa, and even the little cinema make it more than just “a place to sleep near the airport.”
- + The team can deliver real hospitality, especially when things go well — there are genuine standout moments.
- – But for a five-star property, the inconsistencies hurt: room maintenance, check-in flubs, value for money are all valid concerns.
- – The style-over-substance critique applies here: this is a place that wants to feel like a resort, but sometimes slips back into being a very expensive business hotel.
Who Should Stay Here / Who Should Skip
Ideal for:
- Travelers who want aesthetic, serenity, and design more than just a functional airport hotel.
- Couples looking for a romantic-style stay or a “mini escape” inside the city.
- Guests who appreciate eco-conscious luxury and sustainability.
- Anyone who doesn’t mind paying a premium for ambiance and spa time.
Might regret it if you:
- Are very price-sensitive and expect 5-star consistency in every detail.
- Need ultra-efficient check-in/check-out (for business or tight schedules).
- Are traveling with kids or large families and care more about functional rooms than design.
- Expect top-tier fine dining on par with dedicated luxury restaurants — food is good, but not always stellar.
Pro Tips Before Booking:
- Ask for a well-maintained room: If you can, request a room that’s been recently renovated or inspected.
- Check key card functionality: Make sure your card works before heading up — it’s a common gripe.
- Use their spa + pool package: If you’re paying a premium, getting a bundle that includes wellness makes the stay feel more worth it.
- Go for the breakfast buffet: Multiple guests call it a highlight — good variety, good quality. MakeMyTrip
- Be vocal if things go wrong: From my read of the reviews, staff can bounce back from mistakes when issues are raised politely but firmly.
Bottom Line:
Roseate House is one of Aerocity’s most visually compelling, “different” luxury hotels — and that’s exactly what makes it worth considering. But if you want perfectly polished, no-compromise five-star service, you might want to compare it against other big names in the area. It’s not flawless, but it’s certainly memorable.
